Celcom Early Contract Termination Prorated Fee

Celcom Early Contract Termination Prorated Fee: What You Need to Know

If you are a Celcom customer and you are thinking of terminating your contract early, it is important to understand the concept of prorated fees. Celcom charges a fee for early termination of a contract, but the amount of the fee is calculated based on the period of the contract that you have used. This means that if you terminate your contract halfway through the contract period, you will only be charged for the remaining period.

Here’s how it works: When you sign up for a Celcom postpaid plan, you will be committed to a contract period of either 12 months or 24 months. If you decide to terminate your contract before the end of the contract period, you will be charged a prorated fee. This means that the fee will be calculated based on the number of months remaining in your contract.

For example, if you signed up for a 12-month contract with Celcom and you decide to terminate the contract after 6 months, the prorated fee will be calculated based on the remaining 6 months of your contract. The fee is calculated as follows:

Prorated fee = (Total monthly fee x remaining months in contract) x 80%

The 80% is the penalty fee that Celcom charges for early termination. This means that if your monthly fee is RM 80 and you terminate your contract after 6 months, the prorated fee will be:

Prorated fee = (RM 80 x 6) x 80% = RM 38.40

You will have to pay this amount to Celcom when you terminate your contract.

It is important to note that the prorated fee is only applicable for postpaid plans. Prepaid plans do not have a contract period, so there is no prorated fee for early termination.

In conclusion, if you are thinking of terminating your Celcom postpaid plan early, make sure you understand the concept of prorated fees. The amount you will need to pay will depend on the remaining period of your contract. It is always a good idea to check with Celcom before terminating your contract to avoid any surprises.

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